Mentions légales:

Le Carré VIP Barrière White status

Welcome offer: complimentary glass of champagne
Offer valid for one person upon presentation of the coupon issued on enrolment. Coupon cannot be exchanged or refunded, even if lost or stolen.

Choose a Lucky Date, when your points get doubled
You will be rewarded with double points on everything you spend at Casinos Barrière (Slot machines, Table games, Bar and Restaurant) on the date of your choice. This can be changed the month after your enrolment, or following a change of status on request at reception in your Casino, at an interactive terminal or in your member area.


Le Carré VIP Barrière Silver status

Welcome offer: complimentary glass of champagne and 1,000 points
Offer valid for one person upon presentation of the coupon issued on enrolment. Coupon cannot be exchanged or refunded, even if lost or stolen.

Birthday present: complimentary bottle of champagne
One complimentary 75 cl bottle of Fouquet’s champagne once during your birthday month or the month after. Upon presentation of the Le Carré VIP Barrière card, subject to availability and while stocks last. Offer subject to conditions; for more information, ask Casinos Barrière staff.

Complimentary drink of your choice at the bar every day
Offer subject to conditions; for more information, ask Casinos Barrière staff.

Choose 2 Lucky Dates: days when your points are doubled
You will be rewarded with double points on everything you spend at Casinos Barrière (Slot machines, Table games, Bar and Restaurant) on the dates of your choice. These can be changed the month after your enrolment, or following a change of status on request at reception in your Casino, at an interactive terminal or in your member area.

Your Casino Barrière will keep you updated with exclusive news and send you its Jackpot alerts by text
Subject to activation of the alert on request at reception in your Casino, at an interactive terminal or in your member area.


Le Carré VIP Barrière Gold status

Priority access to your Casino Barrière.
Easy access upon presentation of your Le Carré VIP Barrière card to Casinos Barrière staff.

Welcome offer: a magnum of champagne
Offer valid for one person upon presentation of the coupon issued on enrolment. Coupon cannot be exchanged or refunded, even if lost or stolen.

Birthday present: a free birthday menu for 2 people in the restaurant at your Casino
Offer valid once during your birthday month or the month after for one meal for two people (starter, main course and dessert, excluding drink) at the restaurant in your Casino. Offer subject to conditions; for more information, ask the staff in your Casino.

Five free drinks every day
Offer subject to conditions; for more information, ask Casinos Barrière staff.

Permanent 10% discount at Casinos Barrière Bars and Restaurants
Upon presentation of your Le Carré VIP Barrière card. Offer subject to conditions; for more information, ask Casinos Barrière staff.

Choose 2 Lucky Dates: days when your points are doubled
You will be rewarded with double points on everything you spend at Casinos Barrière (Slot machines, Table games, Bar and Restaurant) on the dates of your choice. These can be changed the month after your enrolment, or following a change of status on request at reception in your Casino, at an interactive terminal or in your member area.

Your Casino Barrière will keep you updated with exclusive news and send you its Jackpot alerts by text
Subject to activation of the alert on request at reception in your Casino, at an interactive terminal or in your member area.


Le Carré VIP Barrière Black status

Priority access to your Casino Barrière
Easy access upon presentation of your Le Carré VIP Barrière card to Casinos Barrière staff.

Share your Le Carré VIP Barrière advantages with the Joint card
Subject to conditions; for more information, ask Casinos Barrière staff.

Welcome offer: complimentary champagne box set.
Offer valid for one person. Information and conditions available from reception at your Casino.

Birthday Offer:  1 night's luxury stay at Hôtel Barrière and 2 free menus especially for the occasion at one of our Casinos Barrière
Offer valid once for two people either the month of your birthday or the following month. Book your stay with your Casino, subject to availability. Accommodation in a double room with breakfast, exclusive of tourist tax and extras at Hôtels Barrière (excluding Hôtel Barrière Les Neiges) and one dinner for two people (3 courses, excluding drinks) at Casinos Barrière restaurants.

Permanent 10% discount at Casinos Barrière Bars and Restaurants
Upon presentation of your Le Carré VIP Barrière card. Offer subject to conditions; for more information, ask Casinos Barrière staff.

Free drinks at the bar every day
Offer valid for one person at Casinos Barrière bars upon presentation of the Le Carré VIP Barrière card. Limited to 10 drinks per day and per person. Offer subject to conditions; for more information, ask the staff in your Casino.

One free meal for two every month in the restaurant at your Casino
Offer valid once per month for one meal for two people (one starter, one main course, and one dessert, excluding drinks) at the restaurant in your Casino. Upon presentation of your Le Carré VIP Barrière card. This offer cannot be combined with any other current promotions. Offer subject to conditions; for more information, ask the staff at your Casino.

Your Casino Barrière will keep you updated with exclusive news and send you its Jackpot alerts by text
Subject to activation of the alert on request at reception in your Casino, at an interactive terminal or in your member area

Choose 2 Lucky Dates: days when your points are doubled
You will be rewarded with double points on everything spent at Casinos Barrière (Slot machines, Table games, Bar and Restaurant) on the dates of your choice. These can be changed the month after your enrolment, or following a change of status on request at reception in your Casino, at an interactive terminal or in your member area.


Mentions CNIL:

INFORMATION CONTAINED ON THIS SITE
All of the information contained on this site can be downloaded, reproduced and printed providing that:

  • Such information is only used for personal purposes and under no circumstances for commercial purposes
  • Such information is not modified
  • All copies mention the Groupe Lucien Barrière copyright.
  • All other use is strictly forbidden without prior written authorisation of Groupe Lucien Barrière.


ALL INFORMATION ACCESSIBLE VIA THIS SITE IS PROVIDED ‘AS IS’
The Groupe Lucien Barrière gives no guarantee, whether explicit or implicit, and assumes no responsibility for the use of this information. The Groupe Lucien Barrière is not responsible for the exactness of the site, nor for errors or omissions on the site.


THE USER IS SOLELY RESPONSIBLE FOR THE USE OF SUCH INFORMATION
The Groupe Lucien Barrière reserves the right to modify the information present on the site at all times, in particular by updating the site. The Groupe Lucien Barrière shall not be liable for any damages, direct or indirect, resulting from the information contained within this website. The user shall not transmit any information on this website which may entail criminal or civil liability and, to this end, shall not disclose illegal information by means of this site which is defamatory in nature or which violates the public order.


BRANDS AND LOGOS
The brands and logos which appear on this site are registered trademarks owned by the Groupe Lucien Barrière. Any mention thereof does not imply in any way rights of use or exploitation of said brands, which cannot be used without obtaining the written consent of the brand owner in advance, subject to infringement of copyright.


THE RIGHT TO ACCESS INFORMATION
In accordance with French Data Protection Act no. 78-17 of 6 January 1978, this site has been declared to the CNIL.
In accordance with French Data Protection Act no. 78-17 of 6 January 1978, you have the right to access, rectify and oppose the transmission of your personal data by writing to the Groupe Lucien Barrière, 35, boulevard des Capucines, 75002 PARIS, France.


HYPERLINKS
Third-party websites linking to this website are not under the control of the Groupe Lucien Barrière, which consequently rejects all liability with regard to their content. The use of such websites falls under the sole liability of the user. Any creation of hyperlinks to www.lucienbarriere.com must be agreed upon in advance with the Groupe Lucien Barrière. For any enquiries, you may send us a message by clicking here.


DISPUTES
These terms and conditions as well as Groupe Lucien Barrière user relations are governed by French law. Any disagreement which cannot be resolved by mutual agreement shall be brought before the competent courts of Paris.


PHOTO CREDITS
© copyright Groupe Lucien Barrière photo library, unless otherwise indicated.
Groupe Lucien Barrière SAS with capital of €1,215,144.68.
Business number: 320 050 859 on the Paris Trade and Corporate Paris.
VAT number: FR 29 320 050 859.


CGU:

TERMS AND CONDITIONS OF THE CARD AND THE LE CARRE VIP BARRIERE PROGRAMME

GROUPE LUCIEN BARRIERE, SAS, which has a capital of 1,215,144.68 euros, headquartered at 35 Boulevard des Capucines in Paris (75002), registered with the RCS PARIS under number 320 050 859 is – on behalf of Casinos Barrière – introducing the "LE CARRE VIP BARRIERE" loyalty programme, whose general terms and conditions of use are specified below.

These terms and conditions of use apply at the Casinos Barrière joined up to the LE CARRE VIP BARRIERE programme (hereinafter referred to as "the Casino(s) Barrière". The list of these casinos is available on the website at www.carrevipbarriere.com.

In its mutualised form, this programme allows for the accrual of points and the uptake of benefits at Casinos Barrière under the below-mentioned conditions.
By accepting the card, the customer agrees to these terms and conditions of use.
They are available at the reception of Casinos Barrière and via the website at www.carrevipbarriere.com
The LE CARRE VIP BARRIERE card (hereinafter referred to as the "Card") is issued by an Affiliated Casino Barrière based on French territory.

It is intended:

  • to give Holders of the Card (hereinafter referred to as the "Member(s)") exclusive access to all participating French Casinos Barrière, enabling them to substitute presentation of their ID with presentation of this Card at the entrance to the games rooms,
  • to enable the Member to request a Voluntary Access Limitation,
  • to give Members various benefits when visiting Casinos Barrière and potential partners involved in the loyalty programme (hereinafter referred to as the "Loyalty Programme"). The benefits of the Loyalty Programme are laid out below.
  • Allow the Card Member to receive information and commercial offers by any means, including electronically, by post and telephone specifically. In accordance with the modified French Data Protection Act, dated 6 January 1978, the Member benefits from the right to access, rectify, delete and restrict the processing of their personal data. The Member also has the right to oppose any processing of their data, provided that this opposition is for a legitimate reason, and the right to oppose the processing of their data for commercial purposes, as well as the right to give Groupe Lucien Barrière directions as to how to handle their data after their death. To find out more about data processing and all rights concerning personal data, the Member can read the privacy policy on the website at www.casinosbarriere.com. To exercise these rights, the Member can write to dp@groupebarriere.com.

These rules apply to all Affiliated Casinos Barrière that have introduced the LE CARRÉ VIP BARRIÈRE Programme.

Casinos Barrière are operated by subsidiaries of Groupe Lucien Barrière SAS, 35 Boulevard des Capucines 75002 Paris, or by Société Fermière du Casino Municipal de Cannes and its subsidiaries. The Card is free, strictly personal and nominative. The Card is available to anyone on request at a Casino Barrière and issued under the conditions described below.
It does not constitute a means of payment.


1. CONDITIONS FOR ISSUING CARDS AND MEMBERSHIP OF THE PROGRAMME 


To be issued with a card and enjoy all the benefits of the Loyalty Scheme, applicants can pre-register by visiting the website at www.casinosbarriere.com or by using a terminal at an affiliated Casino Barrière. Applicants will then need to visit a Casino Barrière reception desk and provide all the required details to complete their registration. They can also skip the pre-registration process and register directly at a Casino Barrière reception desk :

- A valid ID (a copy of which will be kept by the Casino). 

- Acceptance of these general terms and conditions of use and possible amendments to it, having acknowledged them when signing the membership form. These Terms and Conditions of Use are accessible at any time on the website at www.carrevipbarriere.com

- Allow Casino Barrière to photograph the applicant – visual identification being a key requirement for creating the applicant’s Card. Their photo will be kept for regulatory purposes in their Card application file. Cards cannot be issued to applicants subject to exclusion measures, such as the national gambling ban issued by the Ministry of the Interior.

If applicants choose to pre-register, they must finalise the registration process at a Casino Barrière within three years. Beyond this time period, the pre-registration data will be deleted. The Card remains the property of the Casino Barrière that issued it. The Member agrees to surrender the Card at any time if requested to do so by a Casino Barrière on reasonable grounds (Example: a Member prohibited from gambling). A person cannot be a Member of more than one Card at the same time. The Card has the same expiry date as the identity document provided. The Card is only replaced in the event of a change in status (higher or lower status). Replacing the Card involves deactivating the old one, which must be returned to one of the Casinos Barrière.

When enrolment in the Loyalty Programme is complete, the applicant will be given their Card, accompanied by all the documentation regarding the Loyalty Programme and more specifically, the Welcome Pack containing essential information about their status.

The Member can use their card at Casinos Barrière as soon as it is issued. Points such as these can be collected, accumulated (defined below) and their benefits enjoyed at all Casinos Barrière. Casinos Barrière reserve the right to full control over the use of the Card. Checks may occur any time after a customer becomes a Card Member. Notification of any change to the data supplied during the joining process must be provided as soon as possible by writing to the marketing department at Groupe Lucien Barrière SAS – 35 Boulevard des Capucines – Paris (75002) or by going directly to the reception at a Casino Barrière, which may ,request any supporting documents considered necessary. The Member guarantees the accuracy of all the details provided and shall be solely responsible for any incorrect, incomplete or obsolete information.

The Loyalty Programme is open to any customer residing in France or abroad, aged over 18 and who has not been excluded from the Loyalty Programme under the conditions referred to in Article 5 below.

Any Member can at any time request the immediate cancellation of their Card by going to the reception at a Casino Barrière. In this case, the Member will surrender their card to one of the Casinos Barrière and be unable to claim its benefits.

 

2. LOYALTY PROGRAMME STATUSES

 

The LE CARRE VIP BARRIERE Loyalty Programme works based on a status system. The Card consists of 4 statuses (in ascending order of how many points are needed to acquire them):

- Le Carré VIP Barrière *, 0 points
- Le Carré VIP Barrière **, 10,000 points
- Le Carré VIP Barrière ***, 100,000 points
- Le Carré VIP Barrière ****, 400,000 points

Allocation is automatic, depending on the number of "status points" collected at Casinos Barrière over the course of a year. A year means 12 months from when the Card was issued, then the date your most recent status became effective.

The 4 statuses defined above entitle the holder to common benefits, as well as various status-specific benefits.

These benefits are made known to Members via the various means of communication used for the Loyalty Programme, namely at reception in Casinos Barrière, through the Welcome Pack received when the Card is created, as well as with each change of status; on the website at www.carrevipbarriere.com , as well as via the interactive terminals for the Loyalty Programme at Casinos Barrière.

Special feature: The Joint card

When a Member acquires a black status Card (i.e. accrues 400,000 points in the space of no more than one year), they can access a new service – they can give someone of their choice a joint card.

To activate it, the Member must expressly request this at reception in the Casino Barrière, taking their chosen partner with them. The partner will have to provide all the details required to join the Programme. The partner’s card will be linked to the main Member’s card. A joint account (status account and reward account) will be created and the partners will be able to add points to it, acquired by using Casinos Barrière.

Partners share the same status benefits offered by the Black status and the catalogue of benefits for the rewards points accrued. Once these offers have been claimed by one of the two, they are no longer available (e.g.: 1 free meal per month). Finally, certain benefits are reserved for the main cardholder (e.g.: 1 birthday offer: This offer is exclusively valid for the main Card).

The partner and/or Member with black status can ask for their accounts to be separated at any time. Having benefited from a Joint Card, the Partner will be given a new card, the status of which will depend on the number of points accrued on the Joint card since its issue. No complaints from either the partner or the Member will be taken into consideration regarding the status of the partner’s new Card. There cannot be more than one change of beneficiary for the joint card in the same period of 12 consecutive months.

Death of the black card Member will result in deactivation of their Card. A Partner who had a Joint Card with a deceased Member who held Black status will receive the combined number of "Rewards" and "Status" points on their own card and the deceased member’s card, as well as all the benefits earned up until this point. Their joint card will then be replaced by the main card. Death of the partner will result in the deactivation of their joint Black Card. The Black status Member will keep their "Reward" and " Status" points, as well as all the benefits acquired so far.

The deregistration of the black card Member entails the deactivation of their Card. A Partner who had a Joint Card with a Member who held Black status that is now deregistered will receive the combined number of "Rewards" and "Status" points on their own card and the deregistered member’s card, as well as all the benefits earned up until this point. Their joint card will then be replaced by the main card. Deregistration of the partner entails the deactivation of their joint Black Card. The Member with Black status will receive the combined number of "Rewards" and "Status" points on their own card and the deregistered member’s card, as well as all the benefits earned up until this point.

 

3. TERMS AND CONDITIONS FOR MEASURING LOYALTY PROGRAMME POINTS ON THE CARD

3.1 The points counters

The Card contains 2 kinds of points counters:

A " Status " points counter that allows for the accrual of the points needed to change membership status as described in article 2 above.

Points accrued in this account are valid for (one) 1 year from the card’s anniversary date (when it was issued) or the date your most recent status became effective. Points accrued by the Member over the course of this year allow them to change status if the threshold for a higher status is reached. If not, the Member keeps their status if they have enough points to retain it, or is downgraded to a lower status if the number of points acquired corresponds to a lower status. The "Status" points counter is reset.

Once the higher status has been validated by the Casino Barrière, their account status is reset if the Member has achieved the exact number to access the higher status (e.g.: when the Member acquires 10,000 points they get silver status and their account is reset). If the member has achieved a surplus in relation to the threshold crossed, the account with the new status will be credited with the surplus (e.g.: if the Member has acquired 10,110 points, they get silver status and their account status is credited with 110 points).

A " Rewards " points counter enables the accrual of points that can be exchanged by the Card Member for rewards at Casinos Barrière, as well as at Hôtels Barrière. With the below-mentioned exception, rewards points are retained, including when changing status. They can be converted into benefits and services linked to the status of the Card held by the Member on the day of the conversion request.
Only the points accrued in the rewards account are used in calculating rewards.

The "Status" and "Rewards" points counters are reset to 0 if the Member does not accrue any points while playing the "Games" or using the "bar and restaurants" at a Casino Barrière for a period of 12 (twelve) consecutive months.

3.2 Points collection model

Card Members benefit from a points programme that rewards them for using Casinos Barrière. Points are collected when the Member spends at the following points of sale:

- Slot Machines at Casinos Barrière,
- Table Games at Casinos Barrière,
- Bars & Restaurants at Casinos Barrière
- Electronic Table Games at Casinos Barrière.

The points collected increase both the "Status" and "Rewards" counters equally and regardless of the Member's status.

The value of the points is thus defined:

- When playing electronic Table Games (such as electronic roulette and electronic Blackjack) and "Roulette" Slot machines , points are awarded according to the following scale: for each euro bet, 0.23 points will be credited to the Member’s Card (0.23 points to the "Status" counter and 0.23 points to the "Rewards" counter).

Special Case: Points for the electronic Table games and "Roulette" Slot machines at Casino Barrière d’Enghien les Bains are awarded according to the following scale: For each euro bet, 0.12 points will be credited to the Member’s Card (0.12 points to the "Status" counter and 0.12 points to the "Reward" counter)

- When playing "Multi type" or "Poker" Slot Machines) , points are awarded according to the following scale: for each euro bet, 0.4 points will be credited to the Member’s Card (0.4 points to the "Status” counter and 0.4 points to the "Rewards" counter).

Special Case: For the "Multi type" and "Poker" Slot machines at Casino Barrière d’Enghien les Bains, points are awarded according to the following scale: For each euro bet, 0.19 points will be credited to the Member’s Card (0.19 points to the "Status" counter and 0.19 points to the "Reward" counter).

- When playing "Fruit machine" and "Video fruit machine" Slot Machines, points are awarded according to the following scale: for each euro bet, 0.78 points will be credited to the Member’s Card (0.78 points to the "Status” counter and 0.78 points to the "Rewards" counter).

Special Case: For the "Fruit machine" and "Video fruit machine" style Slot machines at Casino Barrière d’Enghien les Bains, points are awarded according to the following scale: For each euro bet, 0.5 points will be credited to the Member’s Card (0.5 points to the "Status" counter and 0.5 points to the "Reward" counter).

- When playing Table Games, points are awarded according to the following scale: for each euro exchanged for tokens and/or plaques, 1.9 points will be credited to the Member’s Card (1.9 points to the "Status” counter and 1.9 points to the "Rewards" counter).

Special Case: Points for the Table Games at Casino Barrière d’Enghien les Bains are awarded according to the following scale: For each euro bet, 1.09 points will be credited to the Member’s Card (1.09 points to the "Status" counter and 1.09 points to the "Reward" counter).

- When visiting the Bar and/or Restaurant , points are awarded according to the following scale: For each euro spent, ten (10) points will be credited to the member’s Card (10 points to the "Status" counter and 10 points to the "Reward" counter).

On exceptional occasions, events may be organised that allow for points to be acquired, which do not feature in the above-mentioned points of sale. Advance notification will then be given to Members on the website at www.carrevipbarriere.com and at reception in Casinos Barrière.

Special Case: At Casino Barrière d’Enghien les Bains, no Member can accrue more than 100,000 "Rewards" points per day.

The Member can keep an eye on their points as they accumulate in real time: For slot machines and electronic table games, the Member can see the points being added on the game screen as and when they bet. At the Games Table, the Member can ask the croupier to tell them how many points they acquired during the game. Finally, the Member can check their points and status using the free to download "Barrière Pocket Casino" mobile app, their online member’s area on the website at www.carrevipbarriere.com or the interactive terminal at every Casino Barrière.

In the event of a claim regarding the crediting of their points, the member can send a registered letter with acknowledgement of receipt to Groupe Lucien Barrière SAS – Service Marketing Casino – 35 Boulevard des Capucines – 75002 PARIS, attaching all the relevant documents in support of their application. Their claim will be considered by Groupe Lucien Barrière SAS and if it is accepted, the points justly gained will be credited to the Member’s "status" and "reward" accounts.

Groupe Lucien Barrière SAS reserves the right to amend the scales for collecting points as referred to in this article. Changes will then be brought to the attention of Card Members via the communications channels used by the Loyalty Programme, namely at reception in the Casino Barrière and on the website at www.carrevipbarriere.com.

 

4. THE BENEFITS OF THE LOYALTY PROGRAMME

4.1 Basic statutory offers of the Loyalty Programme

Membership of the Loyalty Programme provides direct access to "basic offers". These offers consist of benefits and services reserved for the Card Member, depending on their status. These benefits are valid as soon as the Card is produced. They can be combined with each other, but cannot be combined with other promotions temporarily introduced at Casinos Barrière and are valid as long as the Member has the relevant status.

The basic offers are divided up as follows: Offers shared by all statuses and status-specific offers:

1 - Offers shared by all statuses:

- Ease of access to the games rooms: the Member will be exempt from showing ID, provided they are carrying their Card (at all Casinos Barrière on French territory);
- The chance to collect loyalty points: the Member will be able to collect points that contribute to the "Rewards" points and "Status" points counters;
- Converting the rewards points as described below allows the Member to use their points for rewards;
- Exclusive news linked to the Loyalty Programme throughout the year.
- Applicants can also refer friends to the CARRE VIP BARRIERE Loyalty Scheme by providing their email address in their personal account, which they can log into from a terminal or at www.casinosbarriere.com. The referred friend will receive 3,100 points upon registering and their referee will be awarded 6,100 points.

2 - Status-specific offers :

- Specific promotional offers: the Member will enjoy various offers designed especially for them, depending on the status of their Card. (For example: a free glass of champagne on the day the Card is created; one free drink every day at Casinos Barrière bars for holders of the silver Card, etc.). These benefits are acquired based on the status of the Card. They can be used at any time of the year at Casinos Barrière.

Groupe Lucien Barrière SAS may amend the basic statutory offers according to status at any time. Changes will then be brought to the attention of Card Members via the communications channels used by the Loyalty Programme, namely at reception in Casinos Barrière and on the website at www.carrevipbarriere.com. In the event of changes to the basic offers, the member keeps both the points and the benefits acquired, unless the new offers are more attractive to the Member.

The benefits and services available by status are made known to Members in the Welcome Pack when joining the Loyalty Programme and then every year, or with every change of status. These benefits also remain visible on the various communication supports for the Loyalty Programme (interactive terminal, the website www.carrevipbarriere.com, Casinos Barrière reception).

4.2 The catalogue of rewards points offers and converting rewards points

The Member will be able to "convert" their rewards points, i.e. exchange them for exclusive services and benefits.

All the services and benefits exclusively available in exchange for rewards points are referenced in a catalogue known as the "Rewards handbook". This catalogue is subject to change every year and promoted to the Member via the communication supports used by the Loyalty Programme. To use their points, the Member must have collected the minimum number of points corresponding to the benefit worth the least points in the points conversion catalogue.

Points can be used at Casinos Barrière as soon as they are acquired.
Using an interactive terminal, the Member can exchange their points for services and benefits in the following areas:

- Tokens & Games,
- Bars & Restaurants,
- Nights at Barrière hotels,
- Barrière Moments (invitations to Barrière events).

The collection, consultation and conversion of points into exclusive benefits and/or services will

depend on the technical setup at each Casino Barrière and the interactive facilities available. Likewise, at Casinos Barrière with the relevant technology, a Member may be given the option of using their rewards points at Bars and/or Restaurants when they have at least 400 points in their "Rewards" account, depending on the scale shown in the Welcome pack. It should be noted, however, that the Member cannot accrue points on anything obtained through using their "Rewards" points.

Groupe Lucien Barrière SAS adapts these offers every year and reserves the right to adapt them in accordance with legislative and regulatory changes, particularly in the field of gaming.
Groupe Lucien Barrière SAS reserves the right to substitute any gift or benefit for a gift or benefit of ,the same or lesser value at any time and for any reason. In the event that offers are amended, the Member will be informed of the exact nature of these amendments as soon as possible via any suitable communication tool.

A Member wishing to take advantage of a service and/or benefit associated with their status has to go to an interactive terminal at a Casino Barrière so that all or some of the points acquired can be converted into the benefit or service desired. Only points acquired and existing in the "Rewards" account on the day of the claim can be converted into benefits. Following validation of their request, the Member will receive a printed reward coupon and the points value of their chosen benefit will be automatically debited from their "rewards points" account.

This conversion will result in a reward coupon or games voucher being issued (the voucher is non-transferable, non-exchangeable and non-refundable). The latter will contain all the information required for the Member to claim their benefit. Benefits will be issued solely by the Casino Barrière where the Member wants to collect their reward coupon, as soon as the qualifying conditions are fulfilled and stocks are available. The Member must only accept a coupon or voucher from members of staff at Casino Barrière or from structures within the Casino Barrière.

The Member is solely responsible for the safekeeping of the Reward coupon or games voucher issued. Rewards coupons and game vouchers have no cash redemption value and cannot be exchanged for cash. They cannot be exchanged, refunded or reprinted. Having been issued by the Casino Barrière, lost or stolen Rewards coupons and games vouchers will not be reimbursed.

To receive their benefit, the Member must insert the games voucher into the Slot machine reader or present the Reward coupon at the cash desk for the gaming tables, at the restaurants and bars or any other related activity that allows it. The Member must present their Card at the same time. The benefits of the Loyalty Programme are strictly reserved for the Member.

 

5. EXCLUSION FROM THE LOYALTY PROGRAMME

5.1 Persons excluded from benefiting from the Card:

Casino Barrière cannot issue a Card to the following people:

- Persons who do not qualify or present the necessary official documents for the Card, as referred to in the 1st Article,
- Minors (including emancipated minors),
- Public officials and off-duty soldiers in uniform,
- People who the Ministry of the Interior sought to exclude before the programme was introduced,

The Affiliated Casino Barrière where the person was excluded, in accordance with the terms and conditions set out in article 24 of the decree regulating gaming at casinos, cannot issue a Card to them,

- employees of Groupe Lucien Barrière, its subsidiaries and Société Fermière du Casino Municipal de Cannes and its subsidiaries.

The exclusions referred to in article 5.1 result in a refusal to award a Card for the duration of the exclusion.

5.2 Exclusion from the Loyalty Programme

Any holder of a Card will be ineligible for the Loyalty Programme under the following conditions:
Reasons:

- The Member would exploit or allow fraudulent or deceptive use of their Card.
- The Member would use deceptive gambling practices.
- They are a Member of a Card that the Ministry of the Interior has sought to ban from entering a gaming room (blacklist of gamblers) under national law since they joined the Loyalty Programme. This Member will automatically be excluded from the Loyalty Programme. A letter will be sent to them in this regard.
- A Member applying for a "zero visit" Voluntary Access Limitation for the Casino

Ramifications:
The excluded Member enrolled on the Loyalty Programme will then lose their right to use the Card at all Casinos Barrière. Equally, they will lose the chance to make use of their benefits and services associated with the status of their Card at all Casinos Barrière. The excluded person will not be able to benefit from the commercial offers valid in Casinos Barrière. Under no circumstances can they claim the balance of the points on their Card or the residual value of their benefits at Casino Barrière.

In the event of exclusion, their Card will automatically be deactivated by Groupe Lucien Barrière. The excluded Member may not request any compensation from them.
Groupe Lucien Barrière SAS will stop all invitations to an excluded member.
Groupe Lucien Barrière SAS reserves the right to take court action against the Card Member for damage suffered due to the behaviour of the Member.

Local exclusion: If a Casino Barrière excludes a Member in accordance with the terms and conditions set out in article 24 of the decree regulating gaming at casinos, they will be excluded from the Loyalty Programme at this Casino Barrière.
They will lose the chance to make use of their benefits and services associated with the status of their Card at the Casino Barrière where they were excluded. Under no circumstances can they claim the balance of the points on their Card at this Casino Barrière. The excluded Member may not request any compensation from them.

5.3 Voluntary Access Limitation

A Card Member who has voluntarily limited their access to a Casino Barrière can still use this Card, acquire points and/or use rewards points on their visits ("zero visits" Voluntary Access Limitation excluded) within the limits of the frequency stipulated in the Voluntary Access Limitation. Any Member with a Voluntary Access Limitation will be excluded from the entertainment calendar associated with the Loyalty Programme and from receiving communications about it (texts, letters, emails, etc.). The status of persons who hold a "zero visits" Voluntary Access Limitation is specified above in article 5.2.

 

6. LOSS AND THEFT

If your loyalty card is lost or stolen, the Member must inform a Casino Barrière immediately, either in writing or by going to reception, so as to deactivate the card. A new Card will be issued to the Member and all the points acquired with the lost or stolen Card will be transferred to the new card. If lost or stolen, the first replacement Card is free of charge. Beyond that, the Member will be invoiced €10 for any Card that is reissued with the points transferred.
If a Member fails to inform a Casino Barrière when their Card is lost or stolen, they will lose the opportunity to enjoy exclusive access and to take advantage of the benefits of the Loyalty Programme. Groupe Lucien Barrière SAS accepts no responsibility in the event of fraudulent use of the Card. If the Customer recovers their Card, they must agree to return it to one of the Casinos Barrière as soon as possible, so that they can be issued with a new Card.

 

7. GUARANTEE AND LIABILITY

7.1 Malfunctions

The Member recognises and accepts the characteristics and limitations of the operation of the Loyalty Programme and the information processing system for the Loyalty Programme allowing the granting of benefits. In particular, it is possible for technical malfunctions to occur, mainly due to power surges, occasional faults in electronic components, programming errors and software design affecting all or part of the operating range of the Loyalty Programme.
Technical malfunction refers to any problem inherent to the operation and the information processing system for the Loyalty Programme. In all cases where a Casino Barrière notices on the basis of numerous corroborating elements that benefits of the Loyalty Programme have been wrongly awarded, due to technical malfunction in particular, these benefits will be voided in their entirety without the Member being able to claim compensation of any kind. Members will be informed by public notice or other means of direct communication or via the website www.carrevipbarriere.com. Groupe Lucien Barrière SAS and Casino Barrière will not be held responsible for any direct or indirect damage linked to a technical malfunction or any temporary or permanent suspension of the Loyalty Programme. Members will be informed by public notice or other means of direct communication or via the website www.carrevipbarriere.com.

7.2 Suspension, modification and termination of the Card and Loyalty Programme

Casino Barrière reserves the right, which the Member of the Card accepts, to modify, suspend or interrupt, temporarily or permanently, the operation of the Card or amend the general terms and conditions of use of the Card at any time without the Card Member expecting any form of compensation. Casino Barrière will notify the Member without undue delay by means of the notice board at reception in Casinos Barrière, the website accessible at www.carrevipbarriere.com, as well as the interactive terminals.
Casino Barrière reserves the right, which the Member accepts, to modify the Loyalty Programme and the list of benefits in part or in whole and to suspend, or temporarily or permanently interrupt it at any time without Members being able to claim compensation of any kind. Casinos Barrière will inform Members of this modification without undue delay and using the tools referred to above. However, in the event of modification, the Member will keep the points acquired on their card up until the date of the modification, as well as all the benefits acquired up until this date.

If the Loyalty Programme is discontinued, Members can use their acquired benefits within the limit of their validity date and no later than 6 months after the programme is discontinued.

7.3 Data Protection and Freedom of Information

Storage of personal data
Personal data is kept for as long as the Card remains valid – The required duration of the commercial relationship.

Modification of personal data
The Member pledges to provide accurate information when enrolling in the Programme and for the duration of their membership of the Programme. If making changes to their personal data, the Member must inform a Casino Barrière or Groupe Lucien Barrière as soon as possible, or change their personal data directly in their online member area on the website at www.carrevipbarriere.com or using an interactive terminal at an Affiliated Casino Barrière. If necessary, they can also change their email using the "Barrière Pocket Casino" mobile app, which is free to download.

Personal data is processed by Groupe Lucien Barrière, its subsidiaries, SFCMC and its subsidiaries, as listed in the privacy policy, acting as data controllers for customer relationship management, sending communications and commercial offers and managing VALs (Voluntary Access Limitation). Answering the questions marked with an asterisk (*) on the CARRE VIP card creation form are obligatory and without them, Groupe Lucien Barrière will be unable to issue any Card. The Member’s data will be processed by staff at Barrière casinos, the Information Services department and the marketing department at Groupe Lucien Barrière,

In accordance with the modified French Data Protection Act, dated 6 January 1978, the Member benefits from the right to access, rectify, delete and restrict the processing of their personal data. The Member also has the right to oppose any processing of their data, provided that this opposition is for a legitimate reason, and the right to oppose the processing of their data for commercial purposes, as well as the right to give Groupe Lucien Barrière directions as to how to handle their data after their death. To find out more about data processing and all rights concerning personal data, the Member can read the privacy policy on the website at www.casinosbarriere.com. To exercise these rights, the Member can write to dp@groupebarriere.com.

7.4 Liability of Groupe Lucien Barrière SAS and Casinos Barrière

The photographs, texts, graphics, information reproduced and illustrating the Loyalty Programme, Services and Benefits are not contractual. In the event of clear discrepancy between the characteristics of the products and services and their representation, Groupe Lucien Barrière SAS and Casinos Barrière are not liable.

The benefits and rewards available from the conversion catalogue cannot be returned, exchanged or replaced by another product or service for any reason. The benefits and rewards have no cash value attached to them.

Casino Barrière is not responsible for any benefit enjoyed outside of Casino Barrière. The sale and exchange of benefits is strictly forbidden.

Should a dispute arise regarding the interpretation, execution or implementation of these terms and conditions and if the customer has contacted customer service but not received a satisfactory ,response within 60 days, he or she may refer the matter to the French Tourism and Travel Mediation group, whose contact details are as follows:
Médiation Tourisme et Voyage (French Tourism and Travel Mediation group)
Postal address: MTV Médiation Tourisme et Voyage BP 80,303 – 75823 PARIS CEDEX 17, FRANCE
Email: info@mtv.travel
Information: http://www.mtv.travel

 

8. TERRITORY

The terms and conditions of the Card apply to all Casinos Barrière on French territory.

 

9. APPLICABLE LAW

Current regulation is subject to French law.

 

10. CONTACT

For any enquiries relating to the Loyalty Programme, Members can contact customer service via the following means:

- at reception in Casinos Barrière
- On the website www.carrevipbarriere.com
- At the following postal address: Groupe LUCIEN BARRIERE SAS – Direction Marketing – 35 Boulevard des Capucines 75002 PARIS – Tel.: +33 (0)1 42 86 50 00

jeu responsable:

1. TRAINED PERSONNEL
The "Responsible Gaming Supervisor" is specially trained to listen to, assist and guide you if you feel you are developing a gambling problem. To meet with the Gaming Supervisor, please go to the Casino's reception desk.

2. EXCLUSIVE SERVICE WITH YOUR LOYALTY CARD
The Voluntary Access Limitation allows you to voluntarily reduce the frequency of your visits over a defined period, in all Casinos Barrière in France. It's a service designed to prevent gambling problems, available through your Casino's Responsible Gaming Supervisor.

3. OUR DEDICATED WEBSITE
Here you will find all the information, discussed objectively and neutrally, related to Responsible Gaming, as well as useful addresses if you need personalised assistance.

PREFEREZUNJEURESPONSABLE.COM